SECOND QUESTIONNAIRE

1. Kumar Mangalam Birla Report on Corporate Governance said “While the Board is responsible for ensuring that principles of Corporate Governance are adhered to and enforced, the real onus of implementation lies with the management.” Please list steps taken or system instituted by the management to achieve the aforesaid objective.

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2. Has the Board of Directors of the Company laid down code of ethics? Please share a copy. Share your experience of handling cases which involved breach of ethics. Were these cases publicised within the Company.

3. Compliance of standards relating to environment protection; employee safety; consumer safety; consumer complaints are higher than those prescribed in law. Please share a note.

4. Share your Company’s Philosophy relating to gender, region diversity, if any.

5. What definition of independence of directors your Company follows i.e. one prescribed under current clause 49 or the one proposed under the same clause or any other. Please specify.

6. Please share a copy of policy relating to the conflict of interest resolution of the senior management and the Board of Directors.

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7. Mention as to how the Audit Committee helped in

(a) Improving financial performance of the company

(b) better risk management

(d) better accounting systems

8. Give Sales/Net Profit per employee for the last five years

Year	Sales Per Employee (Rs.)	Net Profit Per Employee (Rs.)

9. Provide the details of Economic value Added (EVA) of the company for last three years (Economic value-added (EVA) is the after-tax cash flow generated minus the cost of the capital it has deployed to generate that cash flow.)

Year	Amount(Rs)

10 . Please share a copy of policy relating to customer servicing/complaint redressal mechanism

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11. Share the company’s policy in respect of human resource development. Illustrate with respect to

(i) Employee retention

(ii) Employee Grievance redressal

(iii) Employee Succession planning

(iv) Employee Career development

(v) Employee Training

12. Share a note on the following:

(a) Community development/Social Welfare

(b) Promoting the Interests of disadvantaged and impaired sections of society

(d) Sports Promotion

(e) Employment Generation

(f) Promotion of Educational facilities

(g) Others (Specify)

13. How has the company dealt with issues raised by a whistle blower?

14. Please share a note on the company’s risk management policy in place relating to :-

a) Business/Profits risks

b) Financial risks

c) Legal/Govt. policy risks

d) Internal Process risks

15. Please provide details of the plans including for R&D drawn up by the company to face competition in the context of globalisation of economies

16.Give details of efforts undertaken for innovation and its benefits/ results to the company during the last three years.