To make services much easier ICSI is now on a Single Grievance Redressal Portal.  

ICSI has developed a standard process to resolve your complaints/queries in a timebound manner.

Please register your Complaints/ Queries on ICSI’s 24 *7 Support Portal 

Incase further clarity on resolution of your Complaints/ Queries is required, please call the ICSI Support Desk* mentioned below.

(*Kindly keep the complaint number and response generated from ICSI’s Support Portal for your specific query ready before calling the ICSI Support Desk contact numbers).


ICSI Support Desk (Monday to Friday)
(9.30 AM to 5.00 PM ; Lunch Time 1.00 PM to 1.30 PM)

General Queries


Queries related to Student Services (CSEET, Student Registration, Post Registration, Centralized Classroom Teaching, SEFT, Examination Enrolment etc.)


Queries related to Dispatch of Material (CSEET Guide, Executive and Professional Programme Study Material, Publications etc.)


Queries related to Training (ODOP, EDP, CLDP, Long Term Training, Quarterly Report, Training Completion Certificate (TCC) etc.)


Queries related to Membership & CSBF (ACS, FCS, CoP, Convocation etc.)